Call us 0203 318 4408
Monday to Friday 9am - 5pm

Video powered
home insurance

The only insurance policy that comes with actual peace of mind

Video powered insurance

Most people don't realise they're under insured until it's too late, leaving you with a nasty shock in the event of a claim.

At buzzvault, we use video technology at the start of your policy to document your belongings. This means you can be certain you have the right level of cover and because we know exactly what we're insuring, your policy is accurately and fairly priced.

Oh, and because you now have proof of ownership upfront, it speeds up any claims you might need to make in the future for any items under £5,000.

Getting set up is easy

Our experienced team will guide you through your video call, all you need to do is show us each room highlighting your high value items.

Your policy is flexible*

Don't worry if you forget something, your policy is managed in your buzzvault app so you can add or remove items whenever you like.

Your information will never be shared

We understand the sensitive nature of the information you share with us, which is why we use bank and government grade encryption to keep it safe.

We work around you

For an average sized family home, a video call only takes around 15 minutes and our team can organise a time that suits you.

*Changes can affect the price of your policy

14,000+ video calls

Completed by our team

15 minutes

Average call length

Data security

Bank and government grade encryption

How it works


Get a quote in under 60 seconds and purchase your policy.


Book your video survey online (you'll need your smartphone for the call) within 28 days of purchasing your policy so that we can validate your insurance.


After the survey your personalised digital inventory is securely stored in your own buzzvault app.

Our home and contents insurance covers

Theft & vandalism

Fire & explosion


Water leaks & burst pipes

Weather events & natural disasters

Objects falling on or damaging your property*

* Buildings insurance policies only

Added extras

No fees. Cancel or amend your policy at any time*

24/7 UK based claims service

Our contents cover can include bicycle & gadget cover

We'll replace damaged items with new ones**

**Or pay for them to be restored, repaired or replaced. Excludes any damage due to wear and tear on clothing or any other item

What people are saying

'Great rates, great service, great people'

5.0 out of 5

Steve on trustpilot

'Excellent product and service!'

5.0 out of 5

Russ on trustpilot


  • How is your pricing so competitive?

    We only insure you for what you actually want, rather than just giving you general blanket cover. This means that we can be very competitive on price.

  • What does the video call entail?

    The video call will provide you with your own personalised report on what you own so that your quote accurately reflects the value of your content. It will also serve as proof of ownership for items under £5,000 in value. Items exceeding this amount will require further documentation. It is important that you are in your home for the video call. You will have 28 days to complete your video call or your policy will be cancelled.

  • Can I cancel my policy?

    Yes. We are so confident you will love buzzvault insurance, we allow you to cancel your policy at anytime with no fees.

    If you purchased your policy as part of a promotion in which you received a bonus, discount and/or cashback, buzzvault reserves the right to withhold the equivalent promotional amount from any cancellation refund.

  • How and when can I make a claim?

    You can make a claim by following the instructions on our app or by calling us directly on 0203 318 4408. Our claims team are available to talk 24 hours a day, 365 days a year.

  • Can I change my policy after I have bought it?

    Yes. We make it very easy to adjust the amount of cover you have via our app, whether it is adding your new laptop or taking off a bike you have sold.

  • Are you a regulated business?

    Yes. buzzvault Limited is authorised and regulated by the Financial Conduct Authority (FCA), our FCA number is 796481. Details of our company can be found by searching the FCA Register.

So, what are you waiting for?