The only insurance policy that comes with actual peace of mind
Video powered insurance
Most people don't realise they're under insured until it's too late, leaving you with a nasty shock in the event of a claim.
At buzzvault, we use video technology at the start of your policy to document your belongings. This means you can be certain you have the right level of cover and because we know exactly what we're insuring, your policy is accurately and fairly priced.
Oh, and because you now have proof of ownership upfront, it speeds up any claims you might need to make in the future for any items under £5,000.
Getting set up is easy
Our experienced team will guide you through your video call, all you need to do is show us each room highlighting your high value items.
Your policy is flexible*
Don't worry if you forget something, your policy is managed in your buzzvault app so you can add or remove items whenever you like.
Your information will never be shared
We understand the sensitive nature of the information you share with us, which is why we use bank and government grade encryption to keep it safe.
We work around you
For an average sized family home, a video call only takes around 15 minutes and our team can organise a time that suits you.
*Changes can affect the price of your policy
14,000+ video calls
Completed by our team
Average call length
Bank and government grade encryption
Get a quote in under 60 seconds and purchase your policy.
Book your video survey online (you'll need your smartphone for the call) within 28 days of purchasing your policy so that we can validate your insurance.
After the survey your personalised digital inventory is securely stored in your own buzzvault app.
Theft & vandalism
Fire & explosion
Water leaks & burst pipes
Weather events & natural disasters
Objects falling on or damaging your property*
* Buildings insurance policies only
No fees. Cancel or amend your policy at any time*
24/7 UK based claims service
Our contents cover can include bicycle & gadget cover
We'll replace damaged items with new ones**
'Great rates, great service, great people'
5.0 out of 5
Steve on trustpilot
'Excellent product and service!'
5.0 out of 5
Russ on trustpilot
We only insure you for what you actually want, rather than just giving you general blanket cover. This means that we can be very competitive on price.
The video call will provide you with your own personalised report on what you own so that your quote accurately reflects the value of your content. It will also serve as proof of ownership for items under £5,000 in value. Items exceeding this amount will require further documentation. It is important that you are in your home for the video call. You will have 28 days to complete your video call or your policy will be cancelled.
Yes. We are so confident you will love buzzvault insurance, we allow you to cancel your policy at anytime with no fees.
If you purchased your policy as part of a promotion in which you received a bonus, discount and/or cashback, buzzvault reserves the right to withhold the equivalent promotional amount from any cancellation refund.
You can make a claim by following the instructions on our app or by calling us directly on 0203 318 4408. Our claims team are available to talk 24 hours a day, 365 days a year.
Yes. We make it very easy to adjust the amount of cover you have via our app, whether it is adding your new laptop or taking off a bike you have sold.
Yes. buzzvault Limited is authorised and regulated by the Financial Conduct Authority (FCA), our FCA number is 796481. Details of our company can be found by searching the FCA Register.