Say hello to fair, accurate
and flexible home insurance
At buzzvault, our technology takes the guesswork out of home insurance.
We use video to understand exactly what we're insuring upfront so your policy is cheaper and accurately reflects the contents of your home.
Plus you can conveniently manage your policy through our app at any time and any future claims are quick, as you'll have proof of ownership established upfront.
Accurate information means cheaper insurance
Our policies are built around the true value of your items. With buzzvault you'll never be over or under insured and we're able to reflect this in the price of your cover.
Make claims quickly with upfront proof of ownership
Once you've purchased your policy, a 15 minute video call is all we need to provide you with proof of ownership for any item under £5,000. This means our claims process is simple, fast and available at any time through our app.
Flexible policies with no hidden fees
Managing your policy is easy, add or remove items in your app and your cover will be updated straight away*. And if you're not happy, you can cancel your policy at any time. No strings attached.
14,000+ video calls
Completed by our team
Average call length
Bank and government grade encryption
Get a quote in under 60 seconds and purchase your policy.
Book your video survey online (you'll need your smartphone for the call) within 28 days of purchasing your policy so that we can validate your insurance.
After the survey your personalised digital inventory is securely stored in your own buzzvault app.
Theft & vandalism
Fire & explosion
Water leaks & burst pipes
Weather events & natural disasters
Objects falling on or damaging your property*
* Buildings insurance policies only
No fees. Cancel or amend your policy at any time*
24/7 UK based claims service
Our contents cover can include bicycle & gadget cover
We'll replace damaged items with new ones**
'Much cheaper insurance quote'
4.1 out of 5
on the iOS app store
'Getting home insurance was a breeze'
5.0 out of 5
on Google Play store
We only insure you for what you actually want, rather than just giving you general blanket cover. This means that we can be very competitive on price.
The video call will provide you with your own personalised report on what you own so that your quote accurately reflects the value of your content. It will also serve as proof of ownership for items under £5,000 in value. Items exceeding this amount will require further documentation. It is important that you are in your home for the video call. You will have 28 days to complete your video call or your policy will be cancelled.
Yes. We are so confident you will love buzzvault insurance, we allow you to cancel your policy at anytime with no fees.
If you purchased your policy as part of a promotion in which you received a bonus, discount and/or cashback, buzzvault reserves the right to withhold the equivalent promotional amount from any cancellation refund.
You can make a claim by following the instructions on our app or by calling us directly on 0203 318 4408. Our claims team are available to talk 24 hours a day, 365 days a year.
Yes. We make it very easy to adjust the amount of cover you have via our app, whether it is adding your new laptop or taking off a bike you have sold.
Yes. buzzvault Limited is authorised and regulated by the Financial Conduct Authority (FCA), our FCA number is 796481. Details of our company can be found by searching the FCA Register.